We typically do not accept returns or offer refunds for food or books, except in the case of damaged, defective or spoiled items. (Note that the date stamped on the packaging of many Chinese products is the production date, not the expiration date, which is on the English label.) However, we want you to be happy with your purchase, so if you have any concerns or are not satisfied with your products, please contact us at hello@themalamarket.com within 14 days of receiving your order. We will issue a store credit for accepted returns, excluding shipping costs. For damaged products, please send photos of the damage for a quick replacement. Do not discard packaging until replacement is arranged.
We do accept returns of unused kitchenware and cookware in original condition with ALL original packaging, but must charge a restocking fee to cover our costs. Shipping is not refundable. Please read product description carefully before purchasing. See our FAQ page for additional store policies.